Do You Know Your Technician?
Look for a company that can provide a technician that is drug free and has had a thorough criminal back ground check. It’s not something many people think about until it’s too late, but anyone who might feel uncomfortable at home alone with a service technician deserves to be safe from harm, including; women at home alone or with small children, elderly homeowners, disabled individuals, or anyone who is concerned about their personal safety and the security of their home and belongings. While it is not our intent to scare anyone, we feel obligated to mention that on occasion employees of home services contractors do commit criminal acts against homeowners. For example:
* A Florida woman was killed by a registered sex offender who was performing duct cleaning in her home. If the company he worked for had performed a back-ground check maybe this could have been prevented.
* In another instance, a service technician in the Minneapolis area was convicted on several counts for stealing from customers’ homes. Not the type of guy you want to let out of your sight in your house.
* A 34 year old woman hired a “contractor” to help her with some interior remodeling. Unfortunately for her, the “contractor” broke into her home at 11 pm at night, stood over her bed with a knife and then attempted to sexually assault her. After the “contractor’s” arrest local police stated that “He’s a predator” and started an investigation into similar crimes the “contractor” may have committed.
As you can see selecting a company that can provide a drug free technician with no criminal back ground is critical. You can minimize your risk when hiring a home services contractor by going with a contractor who displays the Technician Seal of Safety. The Technician Seal of Safety symbol was established to let you know at a glance which contractors stand out from the crowd when it comes to protecting the safety of you and your family. Each company bearing the Technician Seal of Safety is a member of a professional organization that advocates the use of pre-employment background checks and drug testing as allowed by law. Now, many contractors in the home services business do not bother to practice such stringent policies. But that’s what distinguishes these elite contractors from the rest. When you see the Technician Seal of Safety you know you’re dealing with a professional who cares about your personal safety. To learn more you can check out www.mysafetyseal.com
The technician should be wearing a clean, neat uniform that clearly shows the company name. He should be able to produce a picture ID or driver’s license when asked. He should arrive in well maintained, organized service truck that clearly displays the company name. The technician should be professional, courteous and polite at all times. He should keep his work area organized and clean up the entire work area when he is finished. The technician should thoroughly explain exactly what work he will be doing and why it needs to be done. Be careful of any technician not willing to explain his work. Ask for references when you call the company to make sure their technicians are reliable, friendly and helpful.