OnTime Service has memberships in Electricians’ Success International™, an association of the top five percent of electrical contractors in the United States and Canada, Airtime 500, an international association of the very best HVAC contractors, and Plumbers Success International an association of the best plumbing companies in North America. These organizations provide outstanding training and best-practice systems to help us provide outstanding service to our customers. Our team members have received numerous awards and recognition from these organizations for their performance.
OnTime Service is a member of the Better Business Bureau®, Homewood Chamber of Commerce, Vestavia Chamber of Commerce, Hoover Chamber of Commerce, Eastern Shore Chamber of Commerce, Mobile Chamber Commerce and the National Fire Protection Association.
We love to support local charities. If you are aware of a worthy and effective local charity please contact us with their information. We host representatives from charities periodically to educate our team about their work and then we decide as a team which charity we will support. We really enjoy hearing firsthand about the great work some of these organizations are doing in our community.
My wife, Carol, and I are Christians and are actively involved in our local church, so our business is based on Christian principles and ethics. We are honest and upfront with everything we do. That is why we quote all jobs before we start and offer a 100 percent satisfaction guaranty. We are not perfect but we make every effort to take responsibility for our mistakes and correct them. I believe it is possible to operate our business in a way that creates a win, win, win situation. That is, our client wins by receiving outstanding service and value, our team member wins by earning a good wage and having a positive, supportive work environment and our company wins by earning a reasonable profit for our effort which allows us to grow and provide more opportunities.
Carol and I are blessed to have a team of professionals who work with us. And we are humbled by the thousands of homeowners who have entrusted us to take care of their heating, cooling, electrical and plumbing needs. Call either our Birmingham or Eastern Shores office and talk to us today for your next Plumbing, Heating, and Cooling job.