Do you have a leaky faucet? Does your toilet need to be repaired or replaced? Need a water heater maintenance that’s long overdue? If you’re looking to hire a plumber, it’s important you are asking the right questions to ensure you hire the best company there is. Here are the top 7 questions to ask before hiring a plumber.

1. Do You Have The Proper Licensing, Certification, and Training?

If you hire someone that doesn’t have a license, or the proper training and certification, you’re putting your home and family at risk. Licensing, training, and certification will give you peace of mind that the job will be completed right and that the person doing the job has the right skillset and knowledge.

2. Do You Have Insurance?

Insurance is just as important as licensing. In this trade, a lot of things can go south. A plumber could get hurt lifting a heavy object, they could slip and fall, or they could get exposed to dangerous and hazardous materials – just to name a few. When your plumber has insurance, you can rest assured you won’t be held responsible or liable if anything were to go wrong during the job.

3. How Many Years Of Experience Do You Have?

It’s important to know how much experience your plumber has. It’s a lot easier to trust a plumber that has been in this trade for a decade than it is to trust a plumber that’s still in training. Avoid hiring a plumber that lacks experience and make sure you find out how long they’ve been repairing toilets and fixing leaks.

4. How Long Have You Been In Business?

While it’s important to ask how long your specific plumber has been doing this, it’s equally as important to ask how long the company has been in business for. Not only will this tell you how stable the company is, but it will also tell you how trustworthy they are. A company wouldn’t be in business for 50 years if the community didn’t trust them and if they didn’t do a good job, for example.

5. Do You Provide Estimates In Writing?

Written estimates are key. If a plumber offers to give you an estimate over the phone without ever stepping foot on your property, this is a huge red flag. Your plumber should always see your home first and understand the scope of the work before offering an estimate. Having that estimate in writing will ensure you are on the same page. This way, there’s no room for any  miscommunication or misunderstanding.

6. Do You Offer A Warranty?

You should always hire a plumber that offers warranties. Most companies will offer this as a satisfaction guarantee. If a job fails for any reason, they’ll come back and fix the issue for free. Companies that offer warranties always have your best interest in mind. Have peace of mind that you will be taken care of when you hire a plumber.

7. Can I Get Some References?

You can ask them to see some references, or you can go online and check out some reviews. What are previous customers saying about their experience? Does this plumber have a good online reputation? Looking at references and reviews is a great way to know if who you’re hiring is reputable.

OnTime Service Is Here To Help With All Your Plumbing Needs in Birmingham, AL and Surrounding Areas!

The pros at OnTime Service are here for all your plumbing needs in Birmingham, AL and surrounding areas. Schedule your appointment with us now. Your comfort and safety is our top priority. Contact us today at (205) 872-1944 or online by filling out our form here.