Customer Service

Contact Our Customer Service Department

OnTime Service® stands by our work, 100%. That’s why we’re committed to making sure the only kind of experiences you have with us are great ones. Contact us today with whatever questions, comments, or concerns you may have!

If you’re not 100% satisfied with our work, send us your feedback. We’ll jump on it pronto to make things right!

Are you in need of an electrician, plumber, or HVAC technician in Alabama? Then look no further than OnTime Service! We provide heating, cooling, plumbing and electrical services to Birmingham and the surrounding cities. Our experienced technicians are background checked, drug tested, and highly skilled to take care of all your home service needs.

If an OnTime Service employee ever smokes, swears, or leaves a mess in your home, the service is free. We arrive at your home on time or we pay you $59!

Ontime Service Logo.

Our Awards and Memberships

Angie's List 2018 super service award.
Angie's List 2019 Super Award.
Angi 2020 super service award.
Angi 2021 Super Service Award.
Angi 2022 super service award.
BBB Accredited Business A+ Rating Logo.
Homewood Chamber of Commerce Logo.
Eastern Shore Chamber of Commerce Logo.
Vestavia Chamber of Commerce Logo.
NFPA logo.
Hoover Area Chamber of Commerce Logo.
Success group international logo.
Mobile Chamber of Commerce Logo.
Learning Alliance School of Continuing Education Logo.
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